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Staffing
Ind.Performance
Performance Mgmt
Company Culture
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Culture Change Model:
Managing Performance
So, what do we mean by “managing
performance?”
Too
often, the ambiguity of job requirements, unclear expectations and
standards of performance, and consequences that drive the wrong
behaviors, result in job expectations not being satisfied. Managing performance describes
the setting of performance goals and standards of performance,
enabling and supporting people in the achievement of goals, and
providing the recognition and rewards for achievement or consequences
for non-performance.
To
the Company, it means
that the way they manage the performance of their people exemplifies the company’s
values and drives business results.
To
Employees, it means
that they know what’s expected of them, how their performance will
be measured, and they will be recognized and rewarded for performance.
To
Customers, it means
that they will feel valued and respected when being supported by
employees that are valued and respected.
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